One of my favorite anecdotes--because it speaks to Mahler's love and insight in dealing with children, is a story often repeated by his daughter, Anna.
When she was only six years old, Anna had been attracted by the shininess of her mother’s sewing scissors. As many young children might do, when she was alone, she picked up the scissors and began to use them—cutting holes in her mother’s beautiful carpet. The governess, Miss Turner, shrieked at her, demanding that she confess to the crime. For fear of punishment, most young children are afraid to confess, so they stubbornly refuse to admit what they did.
When Mahler came home from rehearsals, and learned of the “situation,” rather than angrily demanding an admission of guilt, he was very reassuring to Anna. He commented on how pretty and shiny the scissors were and that perhaps she had just picked them up to admire them, when the scissors just sort of slipped and cut the carpet by themselves. To this Anna immediately agreed with relief. For the rest of her life she cherished the memory of how understanding and kind her father had been with her.